Ever dealt with a troublesome roofer Mooresville NC? When you signed on to work with their team, you found that they didn’t provide exceptional service? Do you find that it’s not just one roofer Mooresville NC, but you hear stories from your friends and family about other contractors who do a poor job? It really makes us mad that this is a reality in the industry! That’s why you can take a great, proactive step to work with Philco Roofing and Remodeling, Inc. With a simple call, we will visit your home and provide you with an in-depth diagnostic of your home. Give us a call today at (704) 508-1217 and we’ll happily get the roof done in a jiffy!
Warning Signs for Roofers & Remodelers
Roofers and remodelers are just like any group of technicians out there. There are bad eggs in the industry. Many shoppers have become quite paranoid because they either suffered from a terrible experience with a roofer Mooresville NC or knew of a friend or family member who dealt with annoying issues. In order to help bring a little education, we’d like to provide some warning signs. We’re not saying that this is everyone you call, but there are too many less-than-satisfactory experiences customers report. Based on the frequency of these poor experiences, these issues need to be addressed!
Sticking to a Schedule
Contractors are often notorious for not sticking to a schedule. Have you ever called your internet provider or a plumber and they provide you with a “four-hour window” when they’ll show up? How do you plan around that? It’s already inconvenient enough to deal with a leaking roof. Now you need to just sit there and wait for the contractor to eventually show up? We’ve even heard cases where they roofer Mooresville NC didn’t even show up to the appointment!
Now, this is also assuming that you can get the roofer Mooresville NC on the phone. You could reach out to five different contractors and only one of them will answer to schedule a time. Then if you have a complication in your schedule or you wanted to follow-up on their work status, good luck getting ahold of them! We’d love to warn you to be aware of contractors who give open windows of time with little commitment at all to a schedule.
Cleanliness and Professionalism
The only reason you believe contractors to be a rough bunch of guys and gals is because they’ve proven themselves to be rough around the edges. We’ve heard stories of contractors smoking on the job (when the job is in your house), tracking in dirty shoes throughout the home, leaving messes out on your lawn, and even urinating on trash piles (for real)! We can’t explain why laborers would think that these activities are permissible, but they obviously aren’t.
We aren’t even going into details about uniform or personal cleanliness either. More than just creating messes on your property, the guys themselves could be a mess! We know this sounds harsh and critical, but we’re just stating our experiences and the stories we hear from customers. These are all REAL examples of contractors out there. We wouldn’t bring up the problem if it didn’t happen regularly.
Settling for Less Than
Finally, you’ll also notice that contractors will cram their schedules too thick and rush to get the job done. Because of this, they settle for work that isn’t totally satisfactory to their standards. Even worse, their standards were already low to begin with. It’s tough as a consumer because, for a majority of roofer Mooresville NC contractors, there isn’t a ton of proof. Most companies will have 10 reviews or less from customers. Plus, the reviews are very infrequent.
In today’s world, you need to have tons and tons of reviews and proof to validate your work. You need to go above and beyond the “average” standard to validate that you are a legitimate resource.
What Makes Philco Roofing Amazing? See How!
|Philco Roofing and Remodeling||The Typical North Carolina Roofer|
|On-Time Guarantees or We Always Make Appointments – For all appointments and client issues, we actually schedule times and show up on-time. Crazy I know!||“Show Up When I Can” Guarantee – Since they don’t use a calendar or specific, scheduled times, you’ll wonder how they spend their time.|
|20 Year Manufacturer Warranty (Free Replacement) – No shingle lasts for eternity. Instead of constantly paying for replacements, we ensure that you’re always covered.||No Free Replacements or Warranties – Working with the typical roofer, it’s an additional cost!|
|10 Year Workmanship Warranty – If something happens in 10 years, we’ll be there to take care of it. Totally on us!||Good Luck Finding Us After 10 Years! – You’ll be hard pressed to find the typical roofer lasting longer than 10 years.|
|Tried and Trusted Crews – We’ve had the same trusty crew for the last nine years and they love helping out customers like yourself.||Sub-Based Work for Sub-Par Results – You’ll get a different crew each time you hire them. So you’re rollin’ the dice each time.|
We Always Make Appointments & Address Concerns
Our team at Philco Roofing & Remodeling will always reach you back within a business day for any issue. In order to let nothing drift on the job, we’ll be here to ensure that all appointments and phone calls are effectively scheduled. That means we give specific appointment times to our day. There are no general time frames or “up in the air” availability. We know that you’re already calling us because you’re facing a headache. That’s why we want to make it as easy as possible to work with us.
We’ve Got Warranties Everywhere!
While there are certain restrictions for certain prices, we always bring peace of mind at Philco Roofing & Remodeling by providing great warranties. For the parts we install on your roof, we provide a 20-year manufacturer warranty and with our installers, we provide a 10-year workmanship warranty. That means if something goes wrong 9 years after we’ve done a project, we’ll happily come by and take care of the issue for you.
Tried and Trusted Crews
You’ll come to really enjoy the crews you have on the job. We’ve had the same roofer Mooresville NC crew for the past nine years and we have no intention of making replacements. They certainly don’t want to work anywhere else or else they would’ve moved on by now! To get started working with one of the best crews out there, give us a call today.